Amila Fashion

HomeShop All

Shipping & Returns Policy

1. Shipping Policy

Island-wide Delivery

We deliver to any address in Sri Lanka. Our delivery partners are committed to delivering your order safely and on time.

Delivery Time

  • Colombo & Suburbs: 2-3 Working Days
  • Outstation: 3-5 Working Days

*Delivery times may vary during public holidays and peak seasons.

Shipping Costs

Shipping costs are calculated based on your location and the weight of your order. You can view the final shipping cost at the checkout before payment. Free shipping is available for orders over Rs. 15,000.

Order Tracking

Once your order is shipped, you will receive a tracking number via email/SMS. You can use this to track your package on our courier partner's website.

2. Returns & Exchanges

We want you to love what you ordered. If something isn't right, you can return your item(s) within 7 days of delivery for an exchange or store credit.

Conditions for Return

  • Items must be unworn, unwashed, and in their original condition.
  • All tags must be attached.
  • Sale items and innerwear cannot be returned due to hygiene reasons.

How to Initiate a Return

Please contact our customer support team at amilafashion.payments@gmail.com or call us at +94 75 121 0014 with your Order ID. We will guide you through the process.